Privacy Policy
Your privacy and data protection are our highest priorities
Data Protection Commitment
Apex Solutions is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our project management services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your personal data is handled with the utmost care and security.
Comprehensive Privacy Information
Information We Collect
Personal Information
Information you provide directly through our contact forms, consultations, or service inquiries:
- • Full name and professional title
- • Company name and industry sector
- • Contact information for communication purposes
- • Project details and service requirements
- • Professional preferences and consultation notes
Technical Information
Automatically collected data when you visit our website:
- • Browser type, version, and operating system
- • IP address and general geographic location
- • Pages visited, time spent, and navigation patterns
- • Referring website and exit pages
- • Device information and screen resolution
Usage Analytics
Anonymous data about website usage patterns, performance metrics, and user interaction statistics to improve our services and user experience.
How We Use Your Information
Service Delivery
Provide project management consultations, deliver requested services, and maintain ongoing client relationships.
Communication
Respond to inquiries, provide project updates, share relevant industry insights, and deliver professional guidance.
Service Improvement
Analyze usage patterns, improve website functionality, develop better solutions, and enhance user experience.
Legal Compliance
Meet regulatory requirements, maintain business records, and comply with applicable laws and professional standards.
Data Protection Measures
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- • SSL encryption for data transmission
- • Secure server infrastructure with regular updates
- • Regular security audits and vulnerability assessments
- • Firewall protection and intrusion detection systems
Administrative Controls
- • Limited access to personal data on need-to-know basis
- • Employee training on data protection practices
- • Confidentiality agreements with all staff members
- • Regular review and update of security procedures
Data Sharing and Third Parties
Our Commitment
We do not sell, trade, or rent your personal information to third parties. Your data is shared only in specific circumstances outlined below.
Data Retention and Storage
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Active Projects
Duration + 2 years
Project data retained for ongoing service delivery and follow-up support
Contact Inquiries
3 years
Contact form data retained for relationship management and service improvement
Website Analytics
26 months
Anonymous usage data for website optimization and performance analysis
Secure Deletion
When retention periods expire, we securely delete or anonymize your personal information using industry-standard data destruction methods.
Your Rights and Data Management
GDPR Rights
Request copies of your personal data and information about how we process it.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal data under certain circumstances.
Request limitation of how we process your personal information.
Request transfer of your data to another service provider in a structured format.
Exercise Your Rights
To exercise any of your rights or make inquiries about your personal data, please contact us through our main website contact form. We will respond to your request within 30 days.
Response Timeline
We aim to respond to all data requests within one month. For complex requests, we may extend this period by up to two months and will inform you of any delays.
Verification Process
To protect your privacy, we may request additional information to verify your identity before processing data requests.
International Data Transfers
We primarily process data within the European Economic Area (EEA). Any international transfers are conducted with appropriate safeguards:
- • Adequacy decisions by the European Commission
- • Standard contractual clauses for data protection
- • Binding corporate rules for multinational processors
- • Explicit consent for specific transfer purposes
Policy Updates and Changes
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through:
- • Website notification banners
- • Direct communication to active clients
- • Updated version dates and change summaries
- • Archive of previous policy versions
Last Updated: December 2024
Next Review: June 2025
Data Protection Concerns
If you have concerns about how we handle your personal data, you have the right to:
Internal Resolution
Contact us directly through our website to resolve privacy concerns. We are committed to addressing all issues promptly and transparently.
Supervisory Authority
File a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.